Absorb LMS: Hands Down the Best LMS Customer Support I have Ever Experienced
Absorb LMS functions as our organization's platform for our healthcare professional continuing education system, PHA Online University. It …
Overview
What is Absorb LMS?
Absorb LMS aims to empower organizations to train employees with the skills needed to stay modern and relevant in today's fast-paced world. The LMS software focuses on aligning learning needs with business demands.
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Popular Features
- Learning administration (59)9.696%
- Progress tracking & certifications (56)9.292%
- Course catalog or library (55)9.292%
- Learning reporting & analytics (56)9.191%
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What is Absorb LMS?
Absorb LMS aims to empower organizations to train employees with the skills needed to stay modern and relevant in today's fast-paced world. The LMS software focuses on aligning learning needs with business demands.
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- Setup fee required
For the latest information on pricing, visithttps://www.absorblms.com/get…
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What is Absorb LMS?
Absorb LMS helps organizations to provide employees, customers, partners, or members with the knowledge they need. The Absorb LMS interface was built to offer an easy-to-use and dynamic experience for both learners and administrators. Absorb LMS platform aims to combine the power of traditional LMS features and a core focus on user experience.
Some of its top features include:
- Generative AI: Create AI Beta enables course creators to streamline the course creation process, saving the time and effort needed for research and design.
- Engaging learner platform: To foster deeper learning comprehension and retention, Absorb LMS supports multimedia content formats, responsive design, social learning, and branded interfaces.
- Support: 24/7/365 days support from anywhere. Plus, a Client Success Manager is also available to offer further support.
- Actionable Reporting: To prove ROI for training programs with flexible reporting, including configurable admin dashboards and automated reports.
- Turn-key learning content: Simplifies employee training with a ready-to-use content library. Fuels learner engagement with secure knowledge retention with expert-designed, video-based microlearning courses with Absorb Amplify.
- Robust Security: Absorb successfully completed the (SOC) 2 Type 2 examination for Security and Availability. Absorb also maintains the LMS compliance standards for data security and privacy protection (GDPR).
- Modern mobile-app: Leaners can train offline, then course progress automatically syncs when internet connection is restored. Available to iOS and Android devices.
- In-the-flow learning: Absorb Infuse enables the user to integrate training into native systems and applications learners are already using - embedding training directing into existing workflows.
Absorb LMS Features
Learning Management Features
- Supported: Course authoring
- Supported: Course catalog or library
- Supported: Player/Portal
- Supported: Learning content
- Supported: Mobile friendly
- Supported: Progress tracking & certifications
- Supported: Assignments
- Supported: Compliance management
- Supported: Learning administration
- Supported: Learning reporting & analytics
- Supported: eLearning
- Supported: Assessments
- Supported: Live online learning
- Supported: In-person learning
- Supported: Micro-learning
- Supported: Video learning
- Supported: eCommerce
- Supported: AICC-compliant
- Supported: SCORM-compliant
- Supported: Tin Can (xAPI) compliant
- Supported: Social learning
- Supported: Gamification
- Supported: GDPR Compliant Learning
- Supported: Single Sign On (SSO) Enabled Learning
Additional Features
- Supported: Generative AI
Absorb LMS Screenshots
Absorb LMS Videos
The Absorb LMS showcase portal is where the learner experience can be seen firsthand.
Absorb LMS delivers for customers in healthcare, retail, restaurants, and manufacturing by providing flexible learning, extensive customization, and reporting and analytics.
Absorb LMS's smart administration aims to automate processes for maximum efficiency and is customizable to fit unique needs and schedule.
Absorb LMS Integrations
Absorb LMS Competitors
Absorb LMS Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Ecuador, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Peru, Portugal, Puerto Rico, Saudi Arabia, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States, Venezuela |
| Supported Languages | Arabic, Chinese, Czech, Danish, German, Greek, English, Finnish, French, Hebrew, Hindi, Hungarian, Italian, Japanese, Korean, Mongolian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Vietnamese. |
Absorb LMS Downloadables
Frequently Asked Questions
Absorb LMS aims to empower organizations to train employees with the skills needed to stay modern and relevant in today's fast-paced world. The LMS software focuses on aligning learning needs with business demands.
Litmos, Docebo Learning Platform, and Adobe Learning Manager are common alternatives for Absorb LMS.
Reviewers rate Learning administration highest, with a score of 9.6.
The most common users of Absorb LMS are from Mid-sized Companies (51-1,000 employees).
Absorb LMS Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 5% |
| Mid-Size Companies (51-500 employees) | 25% |
| Enterprises (more than 500 employees) | 70% |
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Reviews and Ratings
(105)Attribute Ratings
Reviews
(1-16 of 16)Companies can't remove reviews or game the system. Here's why
April 15, 2024
AbsorbLMS is a solid LMS system
Score 8 out of 10
Vetted Review
Verified User
We use Absorb LMS to provide Instructor Led and Video/On-Demand training for our external customers. We needed a public site to display our training courses for customers to purchase and a way to deliver the training. We needed an easy-to-use portal for our learners to be able to take the training and track their progress. We needed gamification and collaboration.
- Allows customization for different customers
- Provides a way to sell training to customers
- Provides ways to distribute learning keys to users
- User interface needs more flexibility
- Resource library needs more ways to exclude or include departments or users
- Core reporting and dashboards need assistance
April 08, 2024
Great tool for learning
Score 8 out of 10
Vetted Review
Verified User
We use Absorb LMS for internal employees training (compliance, onboarding, updates). We also use it for our customers's training: we have several certification programs that are addressed to our customers. In Absorb LMS we also offer our customers product onboarding training and additional education trainings to further their understanding of our products
- Course Management
- Interface creations
- Webinar tools integration
- Assessment functionalities
- Questions answers options
- Webinar session set up options
January 10, 2024
Absorb is a dream to work with!
We are training learners across the housing sector to become more inclusive of 2SLGBTQIA communities. We use Absorb to reach workers across the city, so we can be efficient in our training reach and ensure everyone has the same access to information. We will ultimately be training thousands of workers across the city to make shelter spaces more accessible for 2SLGBTQIA people.
- Easy to navigate the admin platform
- Reminders built in to ensure you activate your courses and avoid frustration
- Vast amount of options in Absorb Create, so you can make your courses exactly what you want them to be
- You don't have the option to make your buttons within an object skip to the next course (only the next page within the Create object), so people have to navigate using buttons on the bottom panel, which is not always intuitive
- If you un-enroll someone and re-enroll them, they start back where they left off, instead of wiping the slate clean
- I have not been able to figure out how to clean up the courses page (ie putting them into folders)
January 05, 2024
AbsorbLMS Shines as a Well-Rounded Success!
We use Absorb to distribute training to our internal employees, as well as to distribute product training to our client base.
Absorb is a fully functional LMS for our employees, but truly shines when it comes to our needed support for our client training.
Here, Absorb allows us to customize the messaging and training distributed to various segments of our client base. Our client-facing training takes the form of videos, PDF's, quizzes, and SCORM or TinCan files, all of which Absorb handles with ease and provides accurate tracking for. We offer a variety of free and paid training, with custom pricing for some of our larger clients. Absorb's eCommerce features are robust and allow us to meet all of these needs with minimal manual manipulation.
Absorb is a fully functional LMS for our employees, but truly shines when it comes to our needed support for our client training.
Here, Absorb allows us to customize the messaging and training distributed to various segments of our client base. Our client-facing training takes the form of videos, PDF's, quizzes, and SCORM or TinCan files, all of which Absorb handles with ease and provides accurate tracking for. We offer a variety of free and paid training, with custom pricing for some of our larger clients. Absorb's eCommerce features are robust and allow us to meet all of these needs with minimal manual manipulation.
- Up-time. (We have never experienced an outage that impacted us or our clients.)
- Tracking and reporting.
- Customization of the platform by Department
- eCommerce
- Zoom integration can sometimes be a bit wonky (and auto-course attendance does not seem to work consistently, but our application with clients is unique)
- The admin interface could use a UX redesign - It's not quite as pretty or as self-explanatory as the learner interface
October 02, 2023
Absorb LMS for Beginners
As a national vendor of dermo-cosmetic products, we use Absorb to provide product education for our customers. We are also exploring the use of Absorb for our internal team. The ability to offer 24/7 online access of education to our vendors helps limit the need for in-person training, thus allowing us to manage travel and expenses. We currently use it with ~5000 customers from various channels of business.
- Customer support
- lots of training/tutorial assets
- Pretty easy user interface (both admin and learners)
August 18, 2023
Absorb LMS is a clean, intuitive, yet POWERFUL LMS.
We utilize the Absorb LMS to deliver required training and supplemental trainings to our 2500+ corporate/retail/warehouse employees across the globe. We wanted to have a user-friendly, engaging solution that would be easy to use and would encourage self-development and exploration of our training modules. It had to connect to our HRIS System (Workday) and have reporting tools available to managers across the business.
- Usability - Both the User and Admin Experience is so simple and intuitive. The admin tools are clearly defined and laid out, yet the functionality makes it still powerful.
- Integration - We used the Scheduled Data Imports and Exports to connect with our HRIS tool. After the initial configuration, it has worked reliably and gives me all the custom data I need to make assignments and reporting a breeze.
- Design - I know it's covered a little bit in the Usability above, but the site just looks fantastic. There are a lot of options to customize and fit your branding requirements and all of the thumbnails/posters/billboards/etc give a very visual and appealing look to the LMS. Much better than I've seen in other products.
- Reporting - The out of the box reporting is a little cumbersome when trying to view more than one course at a time.
- Completed courses disappear from catalog - I know there is a setting, but it's also connected to the My Courses display so its either all or nothing. Would love to see that option split up
- Training History does not show inactive courses - To keep an accurate training history, courses cannot be deactivated or else the records disappear to the user.
July 25, 2023
Absorb LMS is great!
We use Absorb LMS to deliver eLearning content to all our employees.
- integration with Storyline courses
- Robust reporting capabilities
- Engaging user interface
- Multiple language equivalencies
- SMTP support
- Hierarchy built into reporting
July 10, 2023
Positive Experience with Absorb
We use Absorb to help train and onboard our employees but we also use the platform to educate and training our customers on our products.
- Response time
- User Interface
- The Create platform could have some additional features
- The process of training customers who have purchased Absorb could be more tailored and customized
May 26, 2023
Successful first LMS for our Company
Our company implemented Absorb LMS less than a year ago as our company's first-ever LMS. We reviewed several LMS systems and found that Absorb offered the features that we desired at a lower cost than other competitors. Prior to adopting an LMS, our training courses and records were decentralized and difficult to manage. Many of our prior training materials were PowerPoint presentations and not interactive for the audience. Adopting Absorb's LMS allowed us to centralize training records, provided easier access to training on-demand, and provided a more modern platform using video-based training. We were also able to create custom content with quizzes to confirm that learning objectives were met. Having the training records centralized in the LMS enabled our company to more efficiently confirm competency requirements for various industry and customer audits. We were much more efficient in transitioning repetitive training that had been instructor-led to video-based.
- Easy to use interface for users
- Implementation team very supportive
- Absorb continues to improve on their tool with new releases
- Ability to collaboratively suggest modifications to the platform in a forum and vote on other suggestions
- The manager experience needs further development, including how access the manager experience from the user experience
- There needs to be an easier search feature to find a course without having to use the filter option.
- There seems to be a slight delay when completing a course before it shows as completed in the transcript.
April 19, 2023
My review from a Content Creator perspective
We use Absorb to cover our training needs for employees and customers. Its content creation tools helped us build strong and agile courses and curriculums on topics such as onboarding and product knowledge, which can be easily monitored through their reporting features. The simple interface and features allow users from different departments to understand and develop their different solutions.
- Course creation
- Reports
- enrollment rules
- You can add additional content creation tools
- You could work on a simpler UX and UI
- A functionallity that allows testing course content before publishing
We use it to assign trainings, deliver, and track trainings. We also use the training compliance data from the Absorb LMS to report to our clients on a regular basis and during audits to indicate that we are training staff appropriately to handle the work. Managers at our company also utilize the training completion data to ensure that projects are resourced correctly and that their project team members are keeping up with assigned trainings as expected. We have integrated our Absorb LMS with LinkedIn Learning to expand professional development options for our staff.
- Provides a user friendly way to deliver training content.
- Provides an administrator interface that is easy to navigate.
- Provides an easy method for enrolling users to trainings in bulk.
- The default reporting and data export options from the administrator interface do not always allow you to report across all the desired data points. We have recently added Analyze and we think this might open up our options considerably.
- There is not an audit trail available for custom fields. This would be a nice feature to have so we can see who made changes to data within those.
- The ability to export an audit trail would be nice.
March 14, 2023
Absorb LMS - Bags of features and great support!
OTEC provides workforce development and training to the Tourism and Hospitality sector. We are specialists in providing training to hotels, restaurants, destinations, attractions, venues and tourism organizations. To enable our clients to access the wide array of training we have available, we need a modern, effective, engaging, but simple to use LMS.
Absorb LMS is the vehicle we use to provide our products and services to the Tourism and Hospitality sectors.
- Simple but engaging for learners
- Great reporting features!
- A really committed support team. Always available and no question is too trivial.
- Adaptability to meet the needs of a wide and varied audience
- Nothing particularly springs to mind!
- The system is so loaded with such great features, it is sometimes hard to decipher where to go next!
October 21, 2022
For the creation and supervision of training initiatives.
You can create courses with animation, quizzes, stories, and other learning experiences using set or customizable lesson plans. By coordinating internal and external resources, setting up training programs or learning pathways at regular intervals, and managing our capacity, we are able to achieve our goals.
On websites, email, intranets, and the Koantic LMS Cloud interface, we may save, distribute, and incorporate electronic learning information.
- The workers may immediately identify the type of training they must complete and the deadline for doing so.
- All training events that take place within the company can be registered.
- More reports updates would be nice.
- The ability to translate across languages would be helpful.
- The support team is still not performing at its best, they could do better.
October 28, 2021
Absorb LMS is a good product for continuing education.
My entire organization uses Absorb LMS. Every single day we have online training courses that must be completed. We used to use a different platform to house & track our continuing education course work, but now we use Absorb [LMS]. The overall cleanliness of the look has really improved since we switched over to Absorb [LMS]. I must admit, I liked our previous platform (Bridge) better for checking the progress of the users.
- The notification system is great
- Absorb is very intuitive and user friendly
- The look and face of the platform is very clean
- It's somewhat challenging to navigate for managers tracking employees
- It could use a feature to track the conversations we have with employees
- Tracking learner progress could be better
October 24, 2021
Absorb LMS good value for the features
[Absorb LMS] is being used to provide customer training and enablement. It will also be leveraged to train employees internally. We have chosen to use [Absorb LMS] in order to more quickly train our customers when onboarding. In this way, we can leverage high-value content to allow our customers to consume training in the field where and when they want it.
- Ease of use
- Simple interface
- High degree of customization
- Ability to offer paid for content
- Simpler implementation
- Out of the box data migration
December 06, 2017
Absorb LMS - coming to an end.
Score 3 out of 10
Vetted Review
Verified User
We use Absorb across 3 different groups: Internal, Partners, and Customers to educate and enable learners on various topics. Topics range from soft skills to product specific technical skills. Our learners range from unlimited access to single course access. Some learners have 0 cost and others pay by the course using Absorb's shopping cart.
- Clean interface for learners
- Logical organization of courses
- Admin portal is OK
- Customer Support is unresponsive and poor
- Inconsistent interface in the product
- Reporting out of Absorb is cumbersome
- No search functionality within courses.